Terms and Conditions
Last Updated: April 26, 2026
Please read these Terms and Conditions carefully before using FanDuel. These Terms explain the rules that apply when you access the website, use sportsbook related content, contact support, submit information, read promotional materials, or interact with any services or features made available through FanDuel Bets.
Index
Part A General Terms and Conditions
Part B Sportsbook Rules and Betting Information
Part C Promotions and Offers
Part D Privacy and Personal Data
Part E Contact Information
Part A General Terms and Conditions
1. Who We Are
1.1. The website https://fanduel-bets.ca/ is intended for Canadian users who want information about FanDuel Bets, online sportsbook products, contact options, support resources, reviews, promotions, and responsible gambling tools.
1.2. References to “FanDuel Bets”, “we”, “us”, or “our” in these Terms mean the website and services made available through https://fanduel-bets.ca/.
1.3. These Terms apply to the website, mobile pages, forms, support channels, user content, promotional information, sportsbook information, and any other materials or tools provided through the Site.
2. Your Agreement with FanDuel Bets
2.1. By visiting or using the Site, you agree to follow these Terms, our Privacy Policy, any posted rules, and any additional conditions that apply to specific sportsbook features, offers, sports markets, or services.
2.2. If you do not agree with these Terms, you should stop using the Site immediately.
2.3. Some sports markets, promotions, bet types, or third party tools may have their own additional rules. You are responsible for reviewing those rules before using the relevant feature or participating in the relevant activity.
2.4. We may limit, suspend, restrict, or stop access to the Site or any feature where necessary for legal, security, technical, operational, responsible gambling, or business reasons.
3. Changes to These Terms
3.1. We may update these Terms from time to time to reflect changes in law, regulation, website functionality, sportsbook information, promotions, customer support procedures, or business operations.
3.2. If changes are material, we may provide notice through the Site or by another reasonable method.
3.3. Continued use of the Site after updated Terms are posted means that you accept the revised Terms.
4. Eligibility and Location Requirements
4.1. You may use the Site only if you are legally permitted to do so in your province, territory, or country.
4.2. Users must be at least 19 years old to participate in regulated online sports betting.
4.3. You must not use sportsbook services if you are self excluded, prohibited by law, restricted by a court order, barred by an operator, or otherwise not eligible.
4.4. Where physical location verification is required, you must not attempt to bypass, hide, alter, or interfere with location checks.
4.5. The availability of information on the Site does not mean that online sports betting is legal or available in every location.
5. Account Opening and User Representations
5.1. If account related sportsbook services are made available, you may be required to provide true, complete, current, and accurate information.
5.2. You represent that you are acting for yourself only and not on behalf of another person.
5.3. You must not create, use, sell, transfer, or attempt to access an account belonging to another person.
5.4. Only one account may be permitted per user where account services apply. Duplicate, false, or misleading accounts may be suspended or closed.
5.5. You are responsible for keeping your personal details up to date, including your name, address, email, phone number, payment details, and tax related information where applicable.
6. Account Security
6.1. You are responsible for protecting your username, password, device, and account access credentials.
6.2. You should not share your login details with any other person.
6.3. If you believe your account or information has been accessed without permission, you should contact support as soon as possible.
6.4. We may require identity verification before granting access, resetting information, processing certain requests, or making account changes.
6.5. You are responsible for configuring your device security settings, including password protection, two factor authentication where available, and auto lock features.
7. Deposits and Withdrawals
7.1. If deposits and withdrawals are available through regulated sportsbook services, you may be required to use a payment method that belongs to you and matches your account information.
7.2. Deposited funds must come from lawful sources and must not be connected to fraud, money laundering, prohibited activity, or any unlawful conduct.
7.3. Transactions may be reviewed for security, identity verification, fraud prevention, anti money laundering compliance, and regulatory purposes.
7.4. Withdrawal requests may be subject to checks, authorizations, payment provider rules, and legal requirements.
7.5. We do not provide credit, loans, or financing for sports betting activity.
7.6. Payment methods, processing times, fees, limits, and availability may vary by location, provider, account status, and applicable rules.
8. Placing Bets
8.1. You are responsible for reviewing all bet details before confirming a wager.
8.2. A bet is accepted only when it has been confirmed by the applicable sportsbook system.
8.3. We may accept, decline, limit, or reject all or part of any proposed bet where permitted by applicable rules.
8.4. Once accepted, a bet generally cannot be cancelled by the user unless specific rules allow cancellation.
8.5. You must use your own judgment when placing bets. No content on the Site should be treated as betting advice, financial advice, or a guarantee of results.
8.6. You are responsible for understanding betting terminology, odds, payouts, rules, markets, and risks before placing any wager.
9. Suspicious Betting and Prohibited Conduct
9.1. Suspicious betting may include unusual betting patterns, collusion, use of inside information, automated betting, duplicate accounts, location manipulation, fraud, or activity that may affect the integrity of a market or event.
9.2. If suspicious activity is detected or reasonably suspected, we may request additional information, delay payments, suspend access, void bets, limit markets, investigate activity, or report matters to regulators, sports bodies, law enforcement, or other appropriate authorities.
9.3. You must not use bots, scripts, automated tools, unfair technical methods, inside information, or any system designed to gain an improper advantage.
9.4. You must not threaten, harass, abuse, or attempt to influence athletes, officials, coaches, event participants, or other users.
10. Live Betting and Cash Out
10.1. Live betting means betting while an event is already in progress.
10.2. Live odds, scores, data, statistics, and market availability may change quickly and may be affected by delays, technical issues, broadcast lag, or third party data feeds.
10.3. Bets placed after an outcome is already known may be voided.
10.4. Cash Out, where offered, allows a user to settle all or part of a bet before the event ends. Cash Out is not guaranteed and may be unavailable, changed, suspended, rejected, or reversed if there is an error or settlement issue.
11. Errors and System Issues
11.1. We make reasonable efforts to avoid errors, but odds, prices, markets, scores, promotions, payment information, or content may sometimes be incorrect.
11.2. Where there is an obvious error, technical fault, incorrect market, wrong participant, delayed update, or system malfunction, affected bets or transactions may be corrected, voided, resettled, or refunded where appropriate.
11.3. If funds or winnings are credited in error, you must notify support and must not use those funds.
11.4. Misuse of errors, bugs, technical faults, or system issues may result in account suspension, bet cancellation, recovery of funds, or other action.
12. Winnings and Taxes
12.1. Valid winnings will usually be credited after the relevant event has been settled.
12.2. Results may be based on official data from leagues, governing bodies, event organizers, or recognized data providers.
12.3. Maximum payout limits may apply to certain markets, bet types, promotions, or accounts.
12.4. You are responsible for any taxes, reporting obligations, or filings that may apply to winnings or other taxable income.
13. Responsible Gambling
13.1. Sports betting should be treated as entertainment and not as a way to make guaranteed income.
13.2. Responsible gambling tools may include deposit limits, wager limits, loss limits, time limits, reality checks, timeouts, account closure, and self exclusion.
13.3. If you feel that gambling is becoming difficult to control, you should stop betting and seek support.
14. Dormant and Closed Accounts
14.1. Accounts may be treated as dormant if there is no login or activity for a long period.
14.2. Dormant accounts may be frozen, restricted, opted out of bonuses, or handled according to applicable rules.
14.3. You may request account closure through customer support.
14.4. If an account is closed, locked, suspended, or excluded, any available balance may be returned subject to verification, legal requirements, investigations, outstanding obligations, and applicable terms.
15. Software, Apps, Location Services, and SMS
15.1. Some sportsbook services may require software, mobile apps, location tools, or third party technology.
15.2. You must not copy, modify, reverse engineer, interfere with, or misuse any software or technical system made available through the services.
15.3. Location services may be required to confirm that you are physically located in an eligible area.
15.4. SMS messages may be used for account security, two factor authentication, service alerts, or location verification. Message and data rates may apply.
15.5. App updates may be issued from time to time and may affect functionality, preferences, data, and access.
16. User Content
16.1. If you submit reviews, comments, messages, or other content, you are responsible for that content.
16.2. You must not post unlawful, abusive, defamatory, obscene, threatening, misleading, discriminatory, spam, or harmful material.
16.3. We may moderate, edit, remove, reject, or limit user submitted content.
16.4. By submitting content intended for publication, you permit us to display, reproduce, edit, and use that content in connection with the Site.
17. Personal Data
17.1. Personal information is handled according to our Privacy Policy.
17.2. You are responsible for keeping your personal information accurate and current.
17.3. We may suspend or restrict access if information appears inaccurate, incomplete, outdated, or unable to be verified.
18. No Warranty
18.1. The Site and its content are provided on an as is and as available basis.
18.2. We do not guarantee that the Site will be uninterrupted, error free, secure, current, accurate, complete, or suitable for your particular purpose.
18.3. We do not guarantee that access to sports betting related content or services is lawful in every location.
19. Liability
19.1. You understand that sports betting involves risk and that you may lose money.
19.2. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive, consequential, or similar losses arising from your use of the Site or related sportsbook services.
19.3. We are not responsible for losses caused by technical failures, communication interruptions, device issues, third party services, incorrect data, event changes, or circumstances outside our reasonable control.
19.4. Nothing in these Terms limits liability that cannot legally be limited.
20. Indemnity
20.1. You agree to be responsible for losses, claims, damages, costs, or expenses that arise from your misuse of the Site, breach of these Terms, unlawful conduct, false information, user content, or violation of another person’s rights.
21. Intellectual Property
21.1. The Site may contain text, graphics, layouts, logos, images, icons, software, data, designs, trademarks, and other protected materials.
21.2. You may use the Site content for personal, non commercial purposes only.
21.3. You must not copy, reproduce, sell, scrape, modify, distribute, frame, or commercially exploit Site content without permission.
22. General Terms
22.1. We may assign or transfer these Terms where necessary for business, legal, or operational reasons.
22.2. You may not transfer your rights or obligations under these Terms without written permission.
22.3. If any provision is found invalid or unenforceable, the remaining provisions will continue to apply.
22.4. Failure to enforce a right does not mean that the right has been waived.
22.5. These Terms, together with referenced policies and rules, form the agreement between you and FanDuel Bets regarding use of the Site.
23. Dispute Resolution and Applicable Law
23.1. If you have a concern, you should first contact customer support and provide enough detail for the issue to be reviewed.
23.2. We will make reasonable efforts to respond to complaints and support requests in a timely manner.
23.3. These Terms are governed by the federal laws of Canada, unless another law is required to apply.
23.4. Disputes that cannot be resolved through support may be handled by the courts or dispute process with proper jurisdiction.
Part B Sportsbook Rules and Betting Information
24. Sportsbook House Rules
24.1. Sportsbook rules apply to sports markets, bet types, odds, event settlement, abandoned events, postponed events, live betting, futures, player props, parlays, teasers, cash out, odds boosts, and other sportsbook features.
24.2. You are responsible for reviewing the rules that apply to the sport, market, and bet type before placing a wager.
24.3. If specific sport rules conflict with general sportsbook rules, the specific sport rules will usually apply to that market.
25. Market Settlement
25.1. Markets are generally settled according to official results from the relevant league, governing body, event organizer, or approved data source.
25.2. If no official result is available, settlement may be based on reliable independent sources or reasonable operator determination.
25.3. Markets may be resettled if there is an official correction, technical error, human error, incorrect result, or regulatory requirement.
26. Event Changes
26.1. If an event is postponed, abandoned, cancelled, shortened, moved, suspended, or materially changed, bets may stand, be voided, be settled, or be resettled according to the relevant rules.
26.2. Bets that have already been unequivocally determined may stand even if an event is later interrupted.
26.3. Unexpected events such as weather, health emergencies, venue changes, schedule changes, rule changes, or force majeure events may affect settlement.
27. Parlays, Teasers, and Dead Heats
27.1. A parlay combines multiple selections. If one leg is void, the parlay may be recalculated according to applicable rules.
27.2. Teaser settlement depends on the type of teaser and whether any leg pushes or is voided.
27.3. Dead heat rules may apply where there are more winning selections than expected or multiple participants finish tied.
28. Sport Specific Rules
28.1. Different sports may have different rules for settlement, timing, overtime, extra time, player participation, postponements, data sources, and market validity.
28.2. Sport specific rules may apply to American football, baseball, basketball, hockey, soccer, tennis, golf, boxing, mixed martial arts, cricket, motorsports, esports, politics, entertainment, and other markets.
28.3. You are responsible for understanding the relevant sport rules before placing a bet.
Part C Promotions and Offers
29. Promotion Terms
29.1. Promotions, bonuses, odds boosts, free bets, rewards, tournaments, and special offers may have separate terms.
29.2. If promotion specific terms conflict with general promotion terms, the specific promotion terms will usually control.
29.3. Promotions may be limited by location, age, eligibility, account status, deposit status, wagering history, time period, or other conditions.
30. Bonus Eligibility
30.1. Unless stated otherwise, promotions are limited to one entry or bonus per person.
30.2. We may restrict or refuse promotional participation if we believe there is abuse, duplicate account activity, irregular play, fraud, collusion, or conduct that is not in the spirit of the promotion.
30.3. Bonuses may expire if not used within the stated period.
30.4. Physical prizes, where offered, may be non transferable and may not be redeemable for cash unless stated otherwise.
31. Promotion Changes
31.1. We may amend, suspend, withdraw, or terminate promotions where permitted by law.
31.2. We may disqualify users who tamper with promotions, violate terms, act fraudulently, or interfere with the fair operation of an offer.
Part D Privacy and Personal Data
32. Privacy Policy
32.1. Personal information is collected, used, shared, stored, and protected according to our Privacy Policy.
32.2. By using the Site, submitting information, contacting support, or participating in features, you acknowledge the privacy practices described in the Privacy Policy.
32.3. Privacy questions or requests may be submitted through the contact options on the Site.
Part E Contact Information
33. Contact Us
33.1. If you have questions about these Terms, support requests, complaints, or concerns, please contact FanDuel Bets through the contact options available on https://fanduel-bets.ca/.
33.2. Written correspondence may be sent to:
FanDuel Bets
210 Woodridge Crescent
Nepean, ON K2B 8E9
Canada
33.3. Please include enough detail in your message so that your request can be reviewed and answered properly.